> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/command-centre/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates/importing-workflows.md).

# Importing Workflows

When creating a new workflow, it is recommended to base it on a template. This approach makes configuration easier and faster, and aids in gradually learning the workflow's capabilities.

## Importing a Workflow

To import a workflow template:

{% stepper %}
{% step %}

### Download a template

Workflow templates are stored as JSON files and can be found in the workflow template library in [Gallagher's Security Hub](https://resources.security.gallagher.com/Sales_and_Marketing_Tools/Sales_Toolkits/Product/AccessNow).
{% endstep %}

{% step %}

### Navigate to the Workflow Builder module

The Workflow Builder module displays all existing workflows and enables the creation of new ones. Follow either of the instructions below to create a new workflow from a template or import a template into an existing workflow.
{% endstep %}
{% endstepper %}

#### New Workflow from a Template

To create a new workflow from a template:

{% stepper %}
{% step %}

### Create a new workflow

Follow the instructions for how to [create a new workflow](/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-management/creating-a-new-workflow.md) and continue until you reach the workflow editor view.
{% endstep %}

{% step %}

### Import a template

Use the **Upload** button at the top of the workflow editing screen and choose the file to import.

<figure><img src="/files/ajB5C38U8TQ1AWU74hrJ" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Imported workflows are automatically saved.

The imported workflow saves automatically. However, any changes you make after that must be saved manually.
{% endstep %}
{% endstepper %}

#### Overwriting an Existing Workflow with a Template

To import a template into an existing workflow:

{% stepper %}
{% step %}

### Navigate to the selected workflow

Follow the instructions for how to [edit a workflow](/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-management/editing-a-workflow-version.md) and continue until you reach the edit workflow view.
{% endstep %}

{% step %}

### Import a template

In the workflow builder view, click the **Upload** button at the top of the screen and select the file to import.

<figure><img src="/files/xrpBxOj2SlhblglmHT1r" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Imported workflows are automatically saved.

The imported workflow overwrites the existing one and is automatically saved. Any changes you make after that must be saved manually.
{% endstep %}
{% endstepper %}


---

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