# Working with Workflow Templates

AccessNow allows you to download and customize a workflow template to kickstart your workflow creation. Below is a list of available templates for download. 

{% hint style="info" %}
Workflow templates are available for download in [Security Hub](https://resources.security.gallagher.com/Sales_and_Marketing_Tools/Sales_Toolkits/Product/AccessNow)  in the AccessNow Sales Toolkit.  

**Download the latest templates before beginning work.** Templates are continually improved and new ones are added regularly.
{% endhint %}

Follow the instructions in this section to customize the selected workflow template.

**Available Workflow Templates:**

* [Access Request Workflow](/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates/access-request-workflow-template.md)
* [Access Request on Behalf](/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates/access-request-on-behalf-template.md)
* [Credential Card Request - Card List](/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates/credential-request-access-card-and-mobile-credential.md)

Coming soon: 

* Activate Credential 
* Report Lost or Stolen Credential  


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.security.gallagher.com/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/working-with-workflow-templates.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.