> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/command-centre/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-management/deleting-or-disabling-a-workflow.md).

# Deleting or Disabling a Workflow

## Disabling a Workflow

It is possible to disable a workflow regardless of its publication status. Disabling means that the workflow is no longer available in the **Make a Request** dashboard and cannot be used by end users. However, the disabled workflow can still be edited in the Workflow Builder.

To disable a workflow:

{% stepper %}
{% step %}

### Navigate to the Workflow Builder Module

In the Workflow Builder module, locate the workflow you want to disable.
{% endstep %}

{% step %}

### Select the workflow record

Clicking the workflow record opens the side panel with workflow details.
{% endstep %}

{% step %}

### Open the workflow editing view

Click the **edit** or **view** icon next to any available workflow version. This opens the workflow in edit mode.
{% endstep %}

{% step %}

### Deactivate the **Active** Button

To disable the workflow, toggle the **Active** button.

The workflow disappears from the Make a Request dashboard.

<figure><img src="/files/RV8dpfBOJS1WvpjcLlmm" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Deleting a Workflow

You can delete a specific workflow version or remove the entire workflow, including all its versions.

### Delete a Workflow Version

{% stepper %}
{% step %}

### Go to the Workflow Builder module

In the Workflow Builder module, locate the version of the workflow you want to delete.
{% endstep %}

{% step %}

### Select the workflow record

Clicking the workflow record opens the side panel with workflow details and version history.
{% endstep %}

{% step %}

### Under the Actions menu, select Delete

Find the workflow version you want to delete. Click the **three dots icon** and select **Delete** from the list. This deletes the version. Deleted workflow versions cannot be retrieved.

{% hint style="info" %}
You cannot delete a [published](/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-management/publishing-a-workflow-version.md) workflow version.
{% endhint %}

<figure><img src="/files/qTBTGmkc6asnyY7KMllN" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

### Delete a Workflow

{% stepper %}
{% step %}

### Go to the Workflow Builder module

Locate the workflow you want to delete.
{% endstep %}

{% step %}

### In Actions, click the Bin icon

Select the workflow you wish to delete. In the Actions column, click the Bin icon. Deleted workflow versions cannot be retrieved.

<figure><img src="/files/gk14eq5tcfPuW1p3dfjq" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}


---

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