# Steps

Steps are the stages of the workflow. Each step represents a specific action or decision point, such as collecting information, performing a check, or sending a notification.

Steps break the process into manageable chunks, making it easier for users to follow and for the system to automate checks and actions.

## **Step Types** 

Available step types for constructing a workflow:

* [**Data Setup**](/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps/data-initialisation-step.md)**:** Is used to initialise the Fields when using the AccessNow workflow templates.   
* [**Input**](/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps/input-step.md): Enables the creation of a form to gather user information, such as entering request details.
* [**Process**](/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps/process-step.md): Automatically runs a backend service or performs checks, such as e.g., verifying a cardholder or creating a credential in the Command Centre.
* [**Process Task**](/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps/process-task-step.md): Used to to create decision points like e.g. Approvals.  
* [**End Process**](/command-centre/accessnow-user-guide/workflow-creation/creating-and-managing-workflows/workflow-configuration/steps/end-process-step.md): Marks the end of the workflow, summarising the outcome.

**Example of the Use of Steps in a Workflow**

* **Step1 – Input:** Collect user and request details  
* **Step 2 – Process:** Find Cardholder Record in Command Centre. The process step calls a backend service to look up the cardholder using the email address.
* **Step 3 - Process Task:** Initiate an approval task to review and either approve or deny the request.
* **Step 4a – Process** After approval, provision access/credentials in Command Centre. Send an approval email notification to the requester.
* **Step 4b – Process:** Aftre request denide send a denial notification to the requester. 
* **Step 5 – EndProcess:**  End the workflow.


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