# Access Groups synchronisation with Command Centre

## Managing the Access Group List: Command Centre Sync Items&#x20;

To synchronise AccessNow Access Groups with the Command Centre system, use the **Sync Items** function. This feature aligns Command Centre Access Groups with the AccessNow list, ensuring updates when groups are added or removed in Command Centre.&#x20;

* **New Access Groups**: Newly imported Access Groups in AccessNow are initially hidden. To display them to occupants, uncheck the Hide box and assign an Approver Group(s).
* **Deleted Access Groups from Command Centre**: Access Groups deleted from the Command Centre are automatically removed from AccessNow.
* **Deleted Access Groups from AccessNow**: If an Access Group is deleted only from AccessNow and not from the Command Centre, it is re-added to AccessNow as hidden.
* **Modified Access Groups in AccessNow**: Any changes to an Access Group's details in AccessNow are reverted to the original Command Centre settings. This includes restoring the original link (Reference). If a group is renamed in AccessNow, the AccessNow name will remain unchanged.&#x20;

{% hint style="info" %}
Access Group synchronisation with Command Centre is manual, there is no automatic synchronisation.&#x20;
{% endhint %}

To synchronise Access Groups, between Command Centre and AccessNow:&#x20;

{% stepper %}
{% step %}

### Go to the Lists module&#x20;

{% endstep %}

{% step %}

### Click the Access Group list

It opens the list in an edit mode.&#x20;
{% endstep %}

{% step %}

### Click the Sync Items button

<figure><img src="/files/RSuas73uzcSrPHvypC3y" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Click Confirm to proceed.

The system asks for confirmation of synchronisation. Confirm to proceed.&#x20;
{% endstep %}
{% endstepper %}


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