# Creating & Managing Workflows

Users can create and manage workflows in AccessNow with the **Workflow Builder**.&#x20;

With the visual interface, users can design and implement workflows without requiring extensive coding knowledge. It enables businesses to quickly adapt to evolving needs by customizing workflows to align with specific operational requirements.&#x20;

The section covers creating workflows, including using workflow templates and importing them. It also discusses the elements needed to build and configure workflows.

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