# User Activity Tracking

AccessNow supports a comprehensive user audit trail to enhance traceability, compliance and security. 

The audit trail can be viewed per user. For each user it is possible to track 

* Requests they made, request history and status. 
* All decisions made in requests such as approvals, credential creation, and access request denials. 
* All Groups they belong to.    

To see the user activity go the **Users** module:

{% stepper %}
{% step %}

### Click the selected User record 

It displays a side panel with user details. 
{% endstep %}

{% step %}

### Click the View Activity button 

View activity button displays the user audit trail. 

<figure><img src="/files/cBzQQNEZdaNwjIfWKQSF" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

## Requests Made&#x20;

The **Requests Made** tab displays all user requests within the chosen time frame.&#x20;

You can adjust this time frame at the top of the grid.&#x20;

<figure><img src="/files/9f8LGY7V1CarZgUgCArW" alt=""><figcaption></figcaption></figure>

Select the request to view its details and history.

<figure><img src="/files/YS64hEgXlvBbYgrmPoxU" alt=""><figcaption></figcaption></figure>

### Tasks & Actions Details in Requests

You can also expand the task-related request records. **Tasks** are associated with **actions** users must complete in to progress the request.

Viewing a **Task** record reveals task details, including ID, status, and date.

<figure><img src="/files/I0bynASYwJOtTvEF8Xtx" alt=""><figcaption></figcaption></figure>

Viewing the Task record reveals completed **actions**, including the user who completed them and the date. Examples of actions include:

* Approving a request
* Asking for an amendment
* Completing a visitor visit
* Submitting an amended photo

<figure><img src="/files/P05ALzY8Y99cbSGdsyCb" alt=""><figcaption></figcaption></figure>

## Approval History&#x20;

The Approval History tab displays all decisions made in any requests, including those of other users. It records user actions such as approvals, rejections, creating credentials, and requesting amendments.

<figure><img src="/files/1CqsqF4HUBUfwelFkwgh" alt=""><figcaption></figcaption></figure>

Select the request to view its details and history.

<figure><img src="/files/Myclf5HqP9sgyKzc9EPY" alt=""><figcaption></figcaption></figure>

## Groups

The Groups tab displays all groups the user is a member of. It also records when the user joined and left each group.

<figure><img src="/files/Pgq0XBAyKmQxhBfp79gE" alt=""><figcaption></figcaption></figure>


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