AccessNow supports a comprehensive user audit trail to enhance traceability, compliance, and security.
The audit trail can be viewed per user. For each user, you can track:
Requests they made, request history and status.
All decisions made in requests such as approvals, credential creation, and access request denials.
All groups they belong to.
To see user activity, go to the Users module:
1
Click the Selected User Record
It displays a side panel with user details.
2
Click the View Activity Button
The View Activity button displays the user audit trail.
Requests Made
The Requests Made tab displays all user requests within the selected time frame.
You can adjust this time frame at the top of the grid.
Select the request to view its details and history.
Tasks & Actions Details in Requests
You can also expand task-related request records. Tasks are associated with actions users must complete to progress the request.
Viewing a Task record reveals task details, including ID, status, and date.
Viewing the Task record reveals completed actions, including the user who completed them and the date. Examples of actions include:
Approving a request
Asking for an amendment
Completing a visitor visit
Submitting an amended photo
Approval History
The Approval History tab displays all decisions made in any requests, including those of other users. It records user actions such as approvals, rejections, creating credentials, and requesting amendments.
Select the request to view its details and history.
Groups
The Groups tab displays all groups the user is a member of. It also records when the user joined and left each group.
