Roles & Privileges
Roles are used to assign privileges to a system management group.
Preconfigured System Roles
The system comes with some roles already preconfigured. The following roles are provided for setting up the system.
Note that only highly privileged individuals should use these roles for the initial setup.
System Administrator
This role grants access to all system configuration and management functions. It's intended for initial system setup. Carefully consider who receives this access.
Workflow Manager
The role allows for system workflow configuration and management. It's intended for people who set up the system workflows. It allows, e.g. to manage workflow drop-down lists, Access Groups list, configure email templates, etc.
System Administrative Privileges
Privileges are assigned to roles. They control what users can see and what actions they can take.
Privileges are set at the product level and cannot be changed.
ListImportItems
Imports access groups from Command Centre as list items in AccessNow.
ListSyncItems
Syncs access group changes from Command Centre, including added, deleted, and updated access groups.
ManageEmailTemplates
Manages email templates. The Template Reference ID is used in workflows.
ManageGroup
User groups are used in the system to enable privilege and approver management.
There are two main types of groups: Approver Groups and System Management Groups.
ManageGroupRoles
This privilege is not currently working.
ManageGroupUsers
This privilege is not currently working.
ManageList
Manages lists. Lists are used to manage items such as access area lists and to assign approver groups to an access zone.
ManageRole
Manages roles.
ManageSettings
Lists are used to manage Access Groups and the drop-down and search lists used in workflows. This privilege is also required to assign approver groups to an Access Group.
ManageUser
Creates and deletes users.
ManageWorkflow
Manages and edits workflows. Grants the user access to all Workflow Management and Workflow Builder features.
TestWorkflow
Allows users to test all workflows in testing mode.
ViewRequestLogs
Views user activity, requests, approval history, and groups.
Creating New Roles
To create new roles, go to the system Roles module and use the +Create Role button.
To edit an existing role, click on the role record.
To delete a role, use the Bin button.
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