> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/command-centre/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/command-centre/accessnow-user-guide/system-administration/command-centre-integration/enable-command-centre-cloud.md).

# Enable Command Centre Cloud

The Command Centre Cloud service enables the server to communicate with the Gallagher API Gateway, allowing REST clients such as AccessNow to connect to and interact with the Command Centre system remotely and securely. To enable Command Centre Cloud, follow the steps below.

{% hint style="warning" %}
If you are using Command Centre Cloud for other Gallagher services, it is already enabled. Note that it needs to be enabled only once for all cloud services. Only one cloud service can exist per server.
{% endhint %}

{% embed url="<https://youtu.be/1vQP8PwM7xI>" %}

{% stepper %}
{% step %}

### Open Command Centre Config Client

{% endstep %}

{% step %}

### Check Whether Command Centre Cloud Is Already Enabled

If you are using Command Centre Cloud for other Gallagher services, it is already enabled. Note that it needs to be enabled only once for all cloud services. Only one cloud service can exist per server.

If it is active, you do not need to activate it again. Move to the next step of the AccessNow integration configuration: [Command Centre – AccessNow Operator](/command-centre/accessnow-user-guide/system-administration/command-centre-integration/command-centre-accessnow-operator.md).
{% endstep %}

{% step %}

### Create the Command Centre Cloud Service

If you do not already have the cloud service enabled, follow these steps.

Note that only one cloud service can exist per server.

In the **Services & Workstations** window, right-click and select **New > Command Centre Cloud**. The service **Properties** window opens.

In the **General** tab, name the service, for example, `Command Centre Cloud`.
{% endstep %}

{% step %}

### Enable API Gateway

Go to the **Configuration** tab. Ensure the **Enable Gallagher API Gateway** option is ticked to allow communication through the cloud.

<figure><img src="/files/E1h1ZDPWx5AEow6L11SF" alt=""><figcaption></figcaption></figure>
{% endstep %}

{% step %}

### Select Your API Gateway Region

Still in the **Configuration** tab, make sure **Command Centre Cloud** is selected in the top **Region** drop-down list. Then select the appropriate region, either Australia or United States, in the other **Region** list. Choose the region based on your server's location. The region determines which cloud gateway your server communicates with.
{% endstep %}

{% step %}

### Verify That the Service Is Active

After configuration, go to the **Status and Override** tab and confirm the status of **Receive** is **Online**.

<figure><img src="/files/Ab4qTE2whHqSCd1Be1Ei" alt=""><figcaption></figcaption></figure>
{% endstep %}
{% endstepper %}

No other tabs or settings need to be configured unless your site uses a proxy server, which requires additional network configuration.


---

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