After completing the Command Centre configuration, go to AccessNow service.
1
AccessNow's Settings Configuration
In AccessNow go the Settings module and the Command Centre tab.
Enter the following Command Centre information:
Command Centre Serial Number
Gateway Region (copied from the Command Centre Cloud)
*The Custom Gateway field should remain empty and is reserved for special scenarios such as demo accounts or system testing.
All of the above information can be found in Command Centre Config Client.
2
Check the Use AccessNow License box
AccessNow uses a REST API to connect to the Command Center. While REST API connections require separate licenses, AccessNow customers can connect using their existing AccessNow license without needing additional REST licenses.
Check the Use AccessNow License box to enable the license.
To activate this option, the Command Centre license file must be updated to include the relevant AccessNow licenses.
3
Copy the Client Certificate Thumbprint
Generate and copy the value in the Client Certificate Thumbprint.
4
Copy the Thumbprint value to Command Centre
Go to Command Centre. Enter the value of the Client Certificate Thumbprint into the relevant filed in the AccessNow REST Client in the API Keytab.
By default, date-based requests use the logged-in person's time zone, and it is assumed the Command Centre is in the same time zone
Set the Command Centre time zone to match the time zone of your Command Centre server. This ensures accurate request dates across time zones.
The time zone settings are reflected in any new requests after the session refreshes. It also applies after the user signs out and back in.
6
Save settings
Save all settings before testing the Command Centre connection.
7
Test the connection
Click the Test button to verify the Command Centre is active and connected.
