> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/command-centre/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/command-centre/accessnow-user-guide/new-customer-account/new-account-creation-overview.md).

# New Account Creation Overview

## Setting Up a New Customer Account

To request a new AccessNow customer account, customers or channel partners must first provide Gallagher with a Purchase Order (PO), then complete a short AccessNow onboarding form. Forms are processed only for customers who have submitted a PO.

Once submitted, the new account is created within 7 days.

Each account requires initial configuration, including Single Sign-On setup, custom branding, and domain configuration.

[Onboarding Form](/command-centre/accessnow-user-guide/new-customer-account/new-account-request.md)

[Account Branding](/command-centre/accessnow-user-guide/new-customer-account/account-branding.md)

[Single-Sign-On Configuration](/command-centre/accessnow-user-guide/new-customer-account/single-sign-on-configuration.md)

{% hint style="info" %}
**Email Service**

No configuration is required. The AccessNow service uses an email service provided by Gallagher.
{% endhint %}


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