# New Account Creation Overview

## Setting Up New Customer Account

To request a new AccessNow customer account, customers or channel partners must first provide Gallagher with a Purchase Order (PO) and then complete a short AccessNow onboarding form. Forms are only processed for customers who have submitted a PO. 

Once submitted, the new account is created within 7 days. 

Each account requires initial configuration, including Single Sign-On setup, custom branding, and domain configuration.

[Onboarding Form](/command-centre/accessnow-user-guide/new-customer-account/new-account-request.md)

[Account Branding ](/command-centre/accessnow-user-guide/new-customer-account/account-branding.md)

[Single-Sign-On Configuration ](/command-centre/accessnow-user-guide/new-customer-account/single-sign-on-configuration.md)

{% hint style="info" %}
**Email Service**

No configuration is required. The AccessNow service uses an email service provided by Gallagher. 
{% endhint %}


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