# Account Branding

The new AccessNow account branding configuration by Gallagher. The following service configuration elements are prepared by Gallagher in collaboration with the customer and the channel partner.

<figure><img src="/files/cGxQJzefidjP8kNPn7Ox" alt=""><figcaption></figcaption></figure>

## Service URL

You can choose to use Gallagher's subdomain or to use your custom domain. Custom domain configuration involves validating the domain and generating an SSL certificate.

Whitelabeling lets you publish AccessNow under a URL you own (your organisation’s domain). The customer must create and manage the required DNS records in their DNS zone, while Gallagher provisions and validates the TLS certificate so the service is reachable securely on the customer’s chosen hostname.

The following URL options are available:

* Universal:  <https://accessnow.security.gallagher.cloud/>
* Custom Tenant Subdomain e.g.: \<Customer>-`accessnow.security.gallagher.cloud`
* Whitelabel: Customer created on their domain e.g.:  `accessnow.some-org.com`.

{% hint style="info" %}
Decide where you will publish the service URL for people within your organisation to make requests.
{% endhint %}

#### Process for Whitelabel requests

White Labels are subdomains under the customer’s own domain.  They are available on request during onboard\
\
Use this process when the customer wants AccessNow on their own domain (whitelabel URL). The customer must create the required DNS records in their domain’s DNS zone. Gallagher will provide the DNS target values and will provision the TLS certificate after DNS is configured.

<figure><img src="/files/i5UnO8hgK0Vd3fxopwRs" alt=""><figcaption></figcaption></figure>

{% stepper %}
{% step %}

### 1) Customer provides the whitelabel URL

Ask the customer to confirm the exact hostname they will use for AccessNow.

Example: `accessnow.some-org.com`.
{% endstep %}

{% step %}

### 2) Customer creates the service CNAME

In the customer’s DNS for `some-org.com`, create a CNAME record:

* **Name/Host:** `accessnow` (or `accessnow.some-org.com`, depending on DNS UI)
* **Type:** `CNAME`
* **Target/Value:** `access-now-au.security.gallagher.cloud`
  {% endstep %}

{% step %}

### 3) Gallagher creates the TLS certificate request

Gallagher initiates certificate issuance for the customer hostname (for example, `accessnow.some-org.com`).
{% endstep %}

{% step %}

### 4) Gallagher provides certificate validation CNAME

Gallagher sends the customer the CNAME record details required for certificate validation.
{% endstep %}

{% step %}

### 5) Customer adds the certificate validation CNAME

Customer creates the provided certificate validation CNAME record in the DNS for `some-org.com`.
{% endstep %}

{% step %}

### 6) Wait for certificate activation

Wait for DNS propagation and for the certificate to move to an active/issued state.
{% endstep %}

{% step %}

### 7) Test

Verify:

* `https://accessnow.some-org.com` resolves correctly.
* TLS is valid (no browser warnings).
* AccessNow loads and behaves as expected.
  {% endstep %}
  {% endstepper %}

## Branding: Color & Logo

To proceed with styling your AccessNow account, please provide us with:

* Please provide your company's logo in SVG or PNG format with a transparent background.
* The primary color you wish to use as the leading color for your account's theme. Preferably in a web color format e.g. an RGB or in hexadecimal format.

Our team will reach out to finalise these aspects to reflect your brand identity effectively.


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