Features Overview

AccessNow is now available as a cloud-based SaaS managed by Gallagher. This means users benefit from automatic updates, strong security, and seamless integration with the Command Centre—no manual installations or maintenance required.

In the initial AccessNow release, features focus on streamlining access management, enhancing user experience, and minimising administrative burden.

Authentication

Users can log in using Single Sign-On (SSO), which allows access to multiple systems with one secure login. This feature supports protocols like SAML, OAuth 2.0, and OpenID Connect.

User Interfaces

Employee Self-Service

Allows employees to manage their access requests and credentials independently, minimizing the need for administrative support.

Mobile & Web Interfaces

The platform offers a mobile-friendly interface, enabling users to submit and approve requests anytime, anywhere. Additionally, it provides a web interface designed for service administrators, aiding in workflow maintenance and system management.

Workflows

See the full list of example workflows here.

Credential Requests

Request new or replacement cards and mobile credentials.

Access Requests

Submit access requests linked to Command Centre Access Groups.

Workflow Builder

Workflow Creation

Create and edit workflows to meet your organisation's requirements.

Workflow Import & Export

Utilise import and export tools to efficiently manage your workflows. These features let you use existing workflow examples, so you don't have to start from scratch.

Approvals & Approver Management

Approvers can accept, reject, or request modifications to submissions.

Email Notifications

Automated emails keep users updated on request statuses and notify approvers when action is required. Emails are sent through Gallagher's email service.

Group Approval

Any member of an approval group can respond to a request.

Multi-tiered Approval

Supports multi-step approval processes for enhanced control.

User Activity & Areas Auditing

Per User Activity View

Allows tracking of requests and approvals by individual users.

Access Group Audit

Enables approvers to review user access group memberships.

Approver Self-Management

Allows approvers to manage their own approval groups.

Command Centre Integration

AccessNow seamlessly integrates with the Command Centre, enabling the automatic update of cardholder information and the assignment of access groups.

White Label Solution

Organisations can personalise AccessNow with their logo, brand colours, and custom URL, ensuring brand consistency.

User Management

Administrators can set up user groups and roles, including non-SSO users, for configuration needs.