# Command Centre PDF & Card Type IDs

Gallagher Command Centre Personal Data Fields (PDFs) are customizable containers used to store specific information for individual cardholders. These fields accommodate various data types: emails, dates of birth, signatures, photographs, car license plates, and company divisions.&#x20;

PDFs are created as independent entities and attached to Access Groups. Cardholders inherit these fields based on the specific Access Groups they belong to.&#x20;

The Command Centre system allows for the following different PDF formats: Text, Text-List, Numeric, Date, Image, Address, Phone, Mobile, and Email.

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## Workflow template configuration&#x20;

To configure the workflow template, you need to add information about the Command Centre **PDF IDs** to the template configuration. Additionally, for Credential workflows, Command Centre **Card Type IDs** are also required. The following instructions show how to identify both.
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## PDF ID Values&#x20;

Each PDF is stored and represented internally as an **FT Item** and has a unique **Item ID**. This ID is what integrated systems, like e.g. AccesssNow use to reference a specific cardholder field.&#x20;

### How to find a PDF ID

To locate the assigned ID number for a PDF or FT Item, follow these steps:

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### Open Command Centre Config Client&#x20;

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### Navigate to **Configure >** Personal Data Fields&#x20;

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### Right-click on the desired item and select Properties &#x20;

The PDF properties window is displayed.&#x20;
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### Ctrl + Double-click on the Icon

To find the PDF ID needed for setup, hover over the PDF icon and press Ctrl while double-clicking.
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### Copy the PDF ID and field name

The PDF ID number is displayed in. a pop-up window. \
Copy the number along with a note indicating the specific field this references.

<div data-with-frame="true"><figure><img src="/files/WzjushI99Y46DW4R3FTr" alt=""><figcaption></figcaption></figure></div>
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### Use the ID in AccessNow workflow configuration&#x20;

Use the PDF ID to refer to this cardholder information in AccessNow workflows. Ensure adherence to the AccessNow PDF naming convention.

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**AccessNow PDF Naming Convention**

AccessNow follows this naming convention for PDF fields: `pdf_PDFID`&#x20;

For example, if the Email PDF ID in Command Centre is `ID = 759`, you should enter it as `pdf_759` in the AccessNow workflow configuration.
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{% endstep %}
{% endstepper %}

## Card Type ID Values&#x20;

Smilalrly to the PDFs, each credential type also known as a **Card Type** has a unique Command Centre **Item ID**. This ID is what integrated systems, like e.g. AccesssNow use to create or udate a specific credential type.&#x20;

### How to find a Card Type ID

To locate the assigned ID number follow these steps:

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{% step %}

### Open Command Centre Config Client&#x20;

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### Navigate to **Configure >** Card Types&#x20;

Command Centre Config Client has a dedicated section for all credential types. While mobile credentials are not physical cards, they are also located in the configuration, along all the physical card types.&#x20;

<div data-with-frame="true"><figure><img src="/files/Yg6OvQJyX1PVq58a5kr3" alt=""><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Right-click on the desired item and select Properties &#x20;

The selected card type properties window is displayed.&#x20;
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### Ctrl + Double-click on the Icon in the Properties window

To find the card type ID for configuration, hold **Ctrl** and double-click the icon in the Properties window.

<div data-with-frame="true"><figure><img src="/files/fOnw4B2m27yH5dxoaNh4" alt="" width="563"><figcaption></figcaption></figure></div>
{% endstep %}

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### Copy the cart type name and the ID displayed

When the card type ID number is displayed, copy the number and include a note specifying the relevant card type.
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### Use the ID in credential workflow configuration&#x20;

Use the ID to refer to the specifc card type in **Card Type List** used in the credential workflow configuration.&#x20;
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