> For the complete documentation index, see [llms.txt](https://help.security.gallagher.com/command-centre/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.security.gallagher.com/command-centre/accessnow-user-guide/introduction/accessnow-overview.md).

# AccessNow Overview

<figure><img src="/files/6Gf4av0SP9xpgvVgO26v" alt=""><figcaption></figcaption></figure>

AccessNow is a cutting-edge **PIAM (Physical Identity and Access Management)** system designed to streamline and automate the process of granting access to physical spaces.

By leveraging cloud-native technology, AccessNow ensures efficient access management through automated requests, approvals, and provisioning. As a PIAM system, it focuses on managing the lifecycle of physical identities and their access, enhancing security and compliance while providing a seamless user experience.

{% hint style="info" %}
Access the service at [https://accessnow.security.gallagher.cloud](https://accessnow.security.gallagher.cloud/)
{% endhint %}

{% embed url="<https://www.youtube.com/watch?v=GjvSN4Xj9wA>" %}

## AccessNow Benefits

* **Faster provisioning** – Self-serve requests, decentralised approvals and automated provisioning get people in fast
* **Stronger security** – Requests go to the right people, with the right authority to decide, every time
* **Enhanced compliance** – Every access decision is automatically logged – ready for audits, always
* **Reduced admin overhead** – Automation takes care of manual tasks, freeing up your security team
* **Reduced infrastructure costs** – Fully managed in the cloud – no workstations and no large upfront costs

## Access at the speed of now

AccessNow is a cloud-native platform that puts access on autopilot – getting your people in faster, and more efficiently.

{% stepper %}
{% step %}

### Requests with AccessNow

Users self-request access, right when they need it, via a simple mobile or web interface.

They can choose from a range of requests that are defined by the customer.
{% endstep %}

{% step %}

### Approvals with AccessNow

Details of the request and requester are routed to the right approvers, following rules you define.

Approvers can be anyone in the business, ensuring decisions are made by those closest to the request.

They can approve, amend, or deny a request in seconds using the desktop web app.

Selected requests can be configured to process automatically without approval (auto-approval).
{% endstep %}

{% step %}

### Provisioning with AccessNow

Once approved, Gallagher’s Automation Engine does the rest, passing the request through to Command Centre and provisioning credentials, access, etc. exactly where it should be.
{% endstep %}
{% endstepper %}

## Automation with AccessNow

AccessNow leverages Gallagher's Automation Engine. The intuitive drag-and-drop **workflow builder** makes setting up automation simple.

Use it to set:

* What the user will request
* Who approves the request, or whether to omit approval (auto-approval)
* What access will be provisioned


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://help.security.gallagher.com/command-centre/accessnow-user-guide/introduction/accessnow-overview.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.