# AccessNow Overview

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AccessNow is a cutting-edge **PIAM (Physical Identity and Access Management)** system designed to streamline and automate the process of granting access to physical spaces.

By leveraging cloud-native technology, AccessNow ensures efficient access management through automated requests, approvals, and provisioning. As a PIAM system, it focuses on managing the lifecycle of physical identities and their access, enhancing security and compliance while providing a seamless user experience.

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Access the service at [https://accessnow.security.gallagher.cloud](https://accessnow.security.gallagher.cloud/)
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## AccessNow Benefits

* **Faster provisioning** – Self-serve requests, decentralised approvals and automated provisioning get people in fast&#x20;
* **Stronger security** – Requests go to the right people, with the right authority to decide, every time
* **Enhanced compliance** – Every access decision is automatically logged – ready for audits, always
* **Reduced admin overhead** – Automation takes care of manual tasks, freeing up your security team
* **Reduced infrastructure costs** – Fully managed in the cloud – no workstations and no large upfront costs&#x20;

## Access at the speed of now

AccessNow is a cloud-native platform that puts access on autopilot – getting your people in faster, and more efficiently.

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### Requests with AccessNow

Users self-request access, right when they need it, via a simple mobile or web interface.

They can choose from a range of requests that are defined by the customer.&#x20;
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### Approvals with AccessNow

Details of the request and requester are routed to the right approvers, following rules you define.&#x20;

Approvers can be anyone in the business, ensuring decisions are made by those closest to the request.&#x20;

&#x20;They make an approve, amend or deny decision in seconds via a desktop web-app.&#x20;

Selected request can be configured to be processed automatically without a need for approval (auto-approval). &#x20;
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### Provisioning with AccessNow

Once approved, Gallagher’s Automation Engine does the rest, passing the request through to Command Centre and provisioning credentials, access, etc. exactly where it should be.&#x20;
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## Automation with AccessNow

AccessNow leverages Gallagher's Automation Engine. The intuitive drag-and-drop **workflow builder** makes setting up automation simple.&#x20;

Use it to set:&#x20;

* What the user will request&#x20;
* Who approves the request or to omit approval (auto-approval)
* What access will be provisioned&#x20;


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