# October

**Date applied: 22 October 2025**

## Changes Implemented&#x20;

**New Features**

* [Areas Cardholder PDF Filter](/command-centre/accessnow-user-guide/system-administration/set-up-the-access-removal-workflow.md) to allow all customers to configure the cardholder’s details that can be viewed in the cardholder's quick view \
  \
  \&#xNAN;*This change makes the area removal workflow available to customers*

**Improvements and User Experience Upgrades**\
Enhanced usability for Requestors and Site Managers, boosting overall process efficiency.

* **Search**: Multi-selection fields offer a list of selectable options and a search function. For example, the Access Area list.\
  ![](/files/0rE7xjBCgyyYmMyjv8AM)<br>
* UX improvements to Email templates and Workflow list pages
* UX improvements to the [User Activity](/command-centre/accessnow-user-guide/system-administration/user-management/user-activity-tracking.md) page to show requests and associated tasks

  <figure><img src="/files/XmliN7pETrRWove53hjy" alt=""><figcaption></figcaption></figure>

**Background System Updates**

The following background changes will not impact your operations.

* Bug Fix: Approvers do not receive notification emails when a change request originates from themselves, as self-approval is not permitted.
* Bug Fix: Approvers deleted from the approver groups do not receive notification emails&#x20;
* Bug Fix: Local User password regeneration
* Further expanded our soft delete of groups, roles and users
* Backend work for the WorkflowBuilder


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.security.gallagher.com/command-centre/accessnow-release-notes/2025/october.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
