# Host a Visitor Workflow

### Overview&#x20;

Employees can effortlessly host visitors online using AccessNow, eliminating the need to contact reception, thereby saving time and resources.&#x20;

This system immediately logs visitor details into the Gallagher Command Centre, displaying them in the Gallagher Visitor Management Reception Client. This feature streamlines visitor management, enhances security through accurate record-keeping, and boosts operational efficiency by reducing manual tasks.

### Prerequisites&#x20;

Gallagher Visitor Management

Workflow-specific [Command Centre privileges ](/command-centre/accessnow-user-guide/system-administration/command-centre-integration/command-centre-accessnow-operator.md)

### Workflow options or customisations to consider&#x20;

* What information will Reception need to know about the Visit?
* What sort of Identification is required?
* Is an escort required? Is this person the same as the Host
* Who is making the request?
* Who are the visitors?
* What email notification do you want to send, and to whom?
* Does the visit need approval before being created in Gallagher Visitor Management?
* Does the visitor need Access?

### Workflow Overview: Employee View&#x20;

{% stepper %}
{% step %}
Start a new request. Press **Host a Visitor**\
\ <img src="/files/BlC0W1W3TsOf1K7kPuxO" alt="" data-size="original">
{% endstep %}

{% step %}
**Create a Visit**

Complete the fields for a Visit\
![](/files/DiPoh2g4zwLdFJ4rXOAa)
{% endstep %}

{% step %}
**Add the Visitors to the Visit**

a)  Click **Add Visitor**&#x20;

<div align="left"><figure><img src="/files/F3fh7ro7hotK4JTTIro0" alt="" width="316"><figcaption></figcaption></figure></div>

b)  Complete **The Visitor Details and Click Add Visitor**

<div align="left"><figure><img src="/files/jJxh0WRLYOUCEq140RYD" alt="" width="312"><figcaption></figcaption></figure></div>

c)  Either **Add more visitors** or press **next**\
\
![](/files/ZebCvhhCu0d1MzpzqXLJ)
{% endstep %}

{% step %}

### Confirm Visitor Details

a)  Check the visit and visitor details.\
b)  Press **Create Visit**

![](/files/ljQN2qEdbpane06dV88y)<br>

Visits update to Gallagher Visitor Management
{% endstep %}

{% step %}
**Edit or Close a Visit**

The Visit remains in the requester's task list, and it can be edited or closed from there.
{% endstep %}

{% step %}

### Click the Visit from your Tasks<br>

<div align="left"><figure><img src="/files/9xpM7PYjLhs38idzMWmO" alt="" width="299"><figcaption></figcaption></figure></div>
{% endstep %}

{% step %}

### Modify or Close the Visit

<div align="left"><figure><img src="/files/8NxWfaHHKYkJq1eXpzPV" alt="" width="297"><figcaption></figcaption></figure></div>
{% endstep %}
{% endstepper %}

\
\ <br>


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